Sales Skills Training
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ROSPA & IATP Approved
Course Description
The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term.
It’ll cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as well as walking you through a typical face-to-face meeting.
You’ll learn how to start a meeting, the questions you need to ask your prospect, practical tips for presentations including, staying relaxed, getting across your main messages, handling questions and using presentation aids.
We’ll also be analysing how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions.
We’ll take a look at negotiation.
We’ll highlight how you can avoid it, what to say if you’re drawn into it, and how you can use your negotiating skills to land the sale and much more.
Course Modules
| Course | Module Number | Module Name | Pass % Required |
| Sales Skills | 1 | Basic Rules for Sales People | 70 |
| Sales Skills | 2 | Cold Calling | 70 |
| Sales Skills | 3 | Face-to-Face Meetings | 70 |
| Sales Skills | 4 | Rapport Building | 70 |
| Sales Skills | 5 | Sales Presentations | 70 |
| Sales Skills | 6 | Results Selling | 70 |
| Sales Skills | 7 | Handling Negotiations | 70 |
| Sales Skills | 8 | Dealing With Objections | 70 |
| Sales Skills | 9 | Closing the Sale | 70 |
Recommended System Requirements
- Browser: Up to date web browser
- Video: Up to date video drivers
- Memory: 1Gb+ RAM
- Download Speed: Broadband (3Mb+)
Duration: 120 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).
Advantages
CPD approval means that this course can be used by those that need to prove they are continually developing themselves.
Online training is flexible, efficient, and cost-effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life.
Further Progression
There are a lot of courses in our Business Skills suite that would make great follow-ups to this course and if you are responsible for the care of adults or children then a wide range of them would provide valuable additions to your knowledge.
Specific topics that complement this directly are Facebook for Business, Leadership Skills and Project Management.
Certification
All of our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines.
On successful completion of the course you will be sent a quality assured certificate through the post the next working day. This can be used to provide evidence for compliance and audit.
This certificate does not have an expiry date. However, based on industry best practice guidelines, the recommended renewal period for this training is 3 years. We will print this recommended renewal date on your certificate.
Benefits of Online Training
Approved by RoSPA
Approved by the CPD Certification Service
Enrol and start today, so no need to wait
Takes approximately 120 minutes to complete online
Works on any device that can access the internet
Has all the training materials that you need, so no hidden fees
Includes the end of course test at no extra cost
Allows free re-sits of the test if you do not pass the first time
Enables you to download a certificate when you pass the test
The fast, efficient, effective, and low-cost way to learn
Aim of the Course
At the end of this course you will have a basic understanding of…
- Asking open-ended questions
- Framing your views
- Being open
- Observation
- Conveying a message
- Giving feedback
- Word choices