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Sales Skills Training

ROSPA & IATP Approved

Course Description

The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term. 

It’ll cover cold calling, including how to prepare, what to say and how to deal with gatekeepers as well as walking you through a typical face-to-face meeting. 

You’ll learn how to start a meeting, the questions you need to ask your prospect, practical tips for presentations including, staying relaxed, getting across your main messages, handling questions and using presentation aids. 

We’ll also be analysing how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions.

We’ll take a look at negotiation. 

We’ll highlight how you can avoid it, what to say if you’re drawn into it, and how you can use your negotiating skills to land the sale and much more.

Course Modules

Course

Module

Number

Module Name

Pass %

Required

Sales Skills

1

Basic Rules for Sales People

70

Sales Skills

2

Cold Calling

70

Sales Skills

3

Face-to-Face Meetings

70

Sales Skills

4

Rapport Building

70

Sales Skills

5

Sales Presentations

70

Sales Skills

6

Results Selling

70

Sales Skills

7

Handling Negotiations

70

Sales Skills

8

Dealing With Objections

70

Sales Skills

9

Closing the Sale

70

Recommended System Requirements

  • Browser: Up to date web browser
  • Video: Up to date video drivers
  • Memory: 1Gb+ RAM
  • Download Speed: Broadband (3Mb+)

 

Duration: 120 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

Advantages

CPD approval means that this course can be used by those that need to prove they are continually developing themselves.

Online training is flexible, efficient, and cost-effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life.

Further Progression

There are a lot of courses in our Business Skills suite that would make great follow-ups to this course and if you are responsible for the care of adults or children then a wide range of them would provide valuable additions to your knowledge.

Specific topics that complement this directly are Facebook for Business, Leadership Skills and Project Management.

Certification

CPD Approved

All of our courses are accredited by the CPD Certification Service as conforming to universally accepted Continuing Professional Development (CPD) guidelines.

On successful completion of the course you will be sent a quality assured certificate through the post the next working day. This can be used to provide evidence for compliance and audit. 

This certificate does not have an expiry date. However, based on industry best practice guidelines, the recommended renewal period for this training is 3 years. We will print this recommended renewal date on your certificate.

Benefits of Online Training

  Approved by RoSPA

 Approved by the CPD Certification Service

Enrol and start today, so no need to wait

 Takes approximately 120 minutes to complete online

 Works on any device that can access the internet

 Has all the training materials that you need, so no hidden fees

 Includes the end of course test at no extra cost

 Allows free re-sits of the test if you do not pass the first time

 Enables you to download a certificate when you pass the test

 The fast, efficient, effective, and low-cost way to learn

Aim of the Course

At the end of this course you will have a basic understanding of…

  • Asking open-ended questions
  • Framing your views
  • Being open
  • Observation
  • Conveying a message
  • Giving feedback
  • Word choices

Enquiries

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